Benchmark Sleep Services is a business owned and operated by sleep experts with the experience to deal with all issues. Benchmark Sleep Services is dedicated to providing outstanding service which achieves good patient outcomes without compromising the highest medical and ethical standards.
In 2014 Fisher and Paykel Healthcare awarded Benchmark the coveted award of CPAP supplier of the year. Benchmark Sleep services was chosen from a group of over 100 suppliers and the key factor in this award was the service their staff provide and the feedback from the public.
In 2014 Benchmark Sleep Services was also given Sleep Health Foundation Accreditation. To gain accreditation Benchmark Sleep Services needed to fulfil an extensive criteria list and was able to achieve this due to the service they provide.
We believe that education and follow up is paramount to achieving good patient outcomes with use of your CPAP machine. This is why we allow one hour for the first initiation to treatment where we explain all the equipment and then make sure your mask fits well. After 2 days you will receive a phone call to discuss issues and after the first week you have a follow up visit where we download all the data from your CPAP Machine. This will allow us to piece together your progress by looking at graphs on mask leakage, AHI ( Apnea Hypopnea Index), and hours of usage for the week to give us an indication of your progress. You would be amazed how motivating the first session can be for a patient who is unsure if it is working for them. This reassurance is critical. The first month is critical and we will book follow up appointments depending upon your progress and this is all free of charge for people who are renting a machine.
We understand what a devastating impact untreated sleep apnea can have on a persons life. This is why it is important for you to deal with someone you can trust.