Benchmark Sleep Services is a business owned and operated by sleep experts with the experience to deal with all issues. Benchmark Sleep Services is dedicated to providing outstanding service which achieves good patient outcomes without compromising the highest medical and ethical standards.

The General Manager of Benchmark Sleep Services – and the face of Benchmark Sleep Services – is Christian Rabatsch. He completed a Bachelor of Science degree in 1990 and has specialised in sleep disorders ever since. He has over 5 year’s clinical experience managing a number of sleep units in Sydney. For the past 10 years he has worked as a senior executive with the Philips Respironics and Fisher and Paykel Healthcare organisations. His passion for sleep disorders is unquestionable and his knowledge of sleep disorders and therapies is unmatched anywhere.

In 2011 Benchmark Sleep Services was born. Christian felt there was a distinct lack of understanding of what was needed to provide a comprehensive service and most suppliers had poor communication with the Physicians and Sleep Units. Benchmark Sleep Services has worked hard over the last few years to open this communication up and that is why we have a good ethical reputation and pride ourselves on working closely with your Physician or Sleep unit to optimise your CPAP treatment.

In 2014 Fisher and Paykel Healthcare awarded Benchmark the coveted award of CPAP supplier of the year. Benchmark Sleep services was chosen from a  group of over 100 suppliers and the key factor in this award was the service their staff provide and the feedback from the public.

In 2014 Benchmark Sleep Services was also given Sleep Health Foundation Accreditation. To gain accreditation Benchmark Sleep Services needed to fulfil an extensive criteria list and was able to achieve this due to the service they provide.

Some of the criteria is listed below:

Extensively trained and educated staff. All of our staff have clinical backgrounds and many either have nursing or sleep unit experience.

Extensive record keeping to ensure that your treatment has been monitored properly for your physician. We maintain contact and download records for all of our customers for the life of their CPAP machine.

Appropriate area for education and mask fitting – Most of our locations have a dedicated room where privacy is assured and we can fit the mask and educate your in peace. Nearly all of our locations have a bed where fitting of the mask can be performed.

We believe that education and follow up is paramount to achieving good patient outcomes with use of your CPAP machine. This is why we allow one hour for the first initiation to treatment where we explain all the equipment and then make sure your mask fits well. After 2 days you will receive a phone call to discuss issues and after the first week you have a follow up visit where we download all the data from your CPAP Machine. This will allow us to piece together your progress by looking at graphs on mask leakage, AHI ( Apnea Hypopnea Index), and hours of usage for the week to give us an indication of your progress. You would be amazed how motivating the first session can be for a patient who is unsure if it is working for them. This reassurance is critical. The first month is critical and we will book follow up appointments depending upon your progress and this is all free of charge for people who are renting a machine.

We understand what a devastating impact untreated sleep apnea can have on a persons life. This is why it is important for you to deal with someone you can trust.

With our collective wealth of experience and understanding you can trust Benchmark Sleep Services,  your CPAP specialists.

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